Lottery play should be enjoyable, safe, and entirely voluntary — never a source of stress or harm. We are committed to supporting healthy, mindful engagement for all players across Australia.
We encourage balanced participation through tools, tips, and support. Play should never interfere with your wellbeing, time, or finances. If you're unsure, we're here to guide — no pressure, no judgment.
Lotteries are games of chance. Outcomes are random, and there's no skill or strategy that can change that. Understanding this helps keep expectations realistic and play responsible.
Decide your play limits in advance and stick to them. Avoid playing when tired, stressed, or under the influence. Regular pauses help keep the experience fun and pressure-free.
If lottery play ever feels overwhelming, support is available anytime. Call 1800 858 858 or visit gamblinghelponline.org.au for free, non-judgemental help.
Manage your experience using features like activity timers, spending caps, and voluntary timeouts. For extended breaks or exclusion, email [email protected].
This platform is legally restricted to Australian residents aged 18 and over. We perform age and identity checks to comply with national standards and prevent unauthorised or underage access.
Questions, feedback, or need to talk? Contact our Australian support team any time at [email protected]. Your voice matters — and remains confidential.
We’re proud to uphold Australia’s responsible gambling principles and work continuously to improve protections, promote awareness, and keep your experience positive and transparent.